I've made curmudgeonly observations on this topic as far back as March of 2012: drive-thru customers at fast food restaurants are given preferential treatment over in-restaurant customers. If you haven't noticed this, you are clearly among us lazy sorts who frequent said drive-thru.
Why, even back then an alert reader wrote to say she orders in the drive-thru and then takes her food inside to eat since it goes that much faster.
Recently, I was approaching the drive-thru at a favorite fast food place that was happily unoccupied. Zipped in, ordered, and then something fascinating happened: they, very politely, asked me to drive on to the parking area and they would bring my order to me.
There was nobody behind me - I said I could just wait there at the window. But no - if I did, their system would record my actual wait for my lunch and the manager was SCAMMING THE MEASURING SYSTEM.
That guy is probably the president by now.
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